Contact Us

We’re Here to Help

At fannypicks.com, we create a collection of thoughtfully selected pet essentials designed to make everyday life with your furry companions easier and more enjoyable. From interactive toys and comfortable resting products to walking and feeding accessories, our goal is to support happier moments between pets and their families.

Whether you have questions about your order, need assistance with delivery, or want more details about our products, our customer support team is ready to provide helpful guidance.

Contact Information

Company Name:
KUAIDATA PTE. LTD.

Registered Address:
60 PAYA LEBAR ROAD, #04-16,
PAYA LEBAR SQUARE,
SINGAPORE 409051

Email:
support@fannypicks.com

Phone:
+65-38792447

Business Hours:
Monday–Sunday: 9:00 AM–10:00 PM
Singapore Time (SGT, UTC+8)

Shipping Information:
We offer worldwide shipping for all customers.
Orders over $49 qualify for free shipping.
Orders under $49 include a flat shipping fee of $9.90.

For faster support, please include your Order Number when contacting our team.

What You Can Expect

Response Time

Our support team usually responds within 1–2 business days and will provide assistance as quickly as possible.

Product & Order Support

Need help with a product, shipment, or order update? Our team can assist with questions about pet essentials, delivery status, and available solutions.

Our Promise

We aim to create a smooth shopping experience by offering carefully selected pet products and reliable customer care whenever you need support.